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Privacy Policy

Privacy Policy - October 2025

Peaches Playtime is committed to protecting your privacy. This policy explains how we collect, use, and safeguard personal information about parents, guardians, and children who attend our sessions or use our website www.peachesplaytime.co.uk.

1. Information We Collect

We may collect the following information when you book, contact us, or use our services:

  • Parent/guardian information: name, email address, phone number, payment details

  • Child information: name, date of birth, any relevant health or allergy information (if voluntarily provided)

  • Photographs: only with prior consent, for promotional or memory-sharing purposes

  • Website usage data: via cookies or analytics tools (to improve our website experience)

2. How We Use Your Information

We use your personal information to:

  • Manage bookings and payments

  • Communicate session details and updates

  • Ensure safety and suitability of sessions

  • Share photos (only with consent)

  • Improve our services and website

We do not sell, rent, or share personal data with third parties for marketing.

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3. Legal Basis for Processing

We process personal data under the following lawful bases:

  • Contractual necessity: to provide our services and manage bookings

  • Consent: for photography, marketing, or optional communications

  • Legal obligation: where required by law (e.g. safeguarding or tax)

  • Legitimate interests: to operate and improve our business

4. Data Retention

We keep personal data only as long as necessary:

  • Booking and payment information: up to 6 years (for accounting)

  • Child details: until the child no longer attends our sessions

  • Photographs: until consent is withdrawn

You may request deletion of your data at any time (see Section 7).

5. How We Protect Your Data

We use secure systems and encryption to protect personal information. Only authorised staff have access to data, and they are trained in data protection.

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6. Sharing Your Data

We may share data with:

  • Payment processors (e.g. Stripe, PayPal)

  • Website hosting and booking platforms

  • Law enforcement or regulatory bodies, if legally required

All third-party processors comply with UK GDPR requirements.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent at any time

  • Object to processing or request restriction

  • Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk

Contact Us

If you have questions or wish to exercise your rights, please contact:

Peaches Playtime
Email: peachesyorkshire@gmail.com
Website: www.peachesplaytime.co.uk

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